Returns & Exchanges

At TULIO Fashion, we want you to love your new look, which is why we offer a flexible 30-day return policy for all items in original condition. Whether it's a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with ease.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging with all tags attached, ensuring the garment is unworn and unwashed.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship out your exchange within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing